New Measuring Up

Introducing New Measuring Up
Turn customer feedback into business intelligence.
Coming Soon!
What We Do
Show off your projects, features, or clients in this section.
Gather and Analyze Customer Reviews
Use a text section to describe your values, show more info, summarize a topic, or tell a story.
Identify Trends and Propose Solutions
Use a text section to describe your values, show more info, summarize a topic, or tell a story.
Design Custom Surveys
Use a text section to describe your values, show more info, summarize a topic, or tell a story.
Evaluate Missional Alignment
Use a text section to describe your values, show more info, summarize a topic, or tell a story.
How It Works
Getting started is simple:

1
Tell us about your business
Fill out a quick form and select your service level
2
We gather and analyze your reviews
From Google, Yelp, Facebook, and more
3
You receive a visual, data-rich report
Clear customer scores, top themes, and improvement opportunities
4
Track trends over time (Pulse & Pro Plans)
Stay ahead with quarterly updates or fully integrated dashboards
New Measuring Up
Are you measuring up to your customer's expectations?
Benchmark Report
Customer Experience Snapshot
$499
One Time Fee
SELECT
A one-time report that reveals how your customers really feel — based on real reviews.
Fast, affordable, and full of actionable insight.
Recommended
Pulse Plan
Ongoing Monitoring and Reports
$99/location*
per month
SELECT
Stay ahead of customer expectations with quarterly updates, smart alerts, and a client portal to track your progress over time.
*Pulse Plans require a Benchmark Report first.
Pro Plan
Complete Intelligence Integration
Custom Pricing
Contact Us
SELECT
Unlock deep customer insights with surveys, CRM data, internal feedback, and executive dashboards — all customized to your brand.
Why Measuring Up?
Measuring customer satisfaction since 2007

New Measuring Up builds on nearly two decades of experience in measuring customer satisfaction.
Measuring Up was one of the pioneers in using the Net Promoter Score to gather and analyze both quanitative and qualitative data through custom surveys.
We have worked with clients all over the country and across multiple sectors. We have also prepared and presented data on customer satisfaction to select members of Congress.
Whether you are looking for a one-time snapshot of what your customers are posting online or for a full-scale customer intelligence platform, we are here to see if you are Measuring Up.
Your customers have already spoken - let's turn that data into actionable steps.
FAQs
How long does it take to get my report?
What data sources do you use?
Is my data secure?
Can I start with Benchmark and upgrade later?
Do I need to install anything?
New Measuring Up helps you undrstand what your customers are really saying - and what to do next - using AI-powered analysis and simple, visual reports.
Ready to see what your customers are really saying?
Start with a Benchmark Report or contact us to explore all three options.
Contact Us

Introducing New Measuring Up

Turn customer feedback into business intelligence.

What We Do

Show off your projects, features, or clients in this section.

Gather and Analyze Customer Reviews

Identify Trends and Propose Solutions

Design Custom Surveys

Evaluate Missional Alignment

How It Works

Getting started is simple:

Tell us about your business

We gather and analyze your reviews

You receive a visual, data-rich report

Track trends over time (Pulse & Pro Plans)

Are you measuring up to your customer's expectations?

Why Measuring Up?

Measuring customer satisfaction since 2007

New Measuring Up builds on nearly two decades of experience in measuring customer satisfaction.

Measuring Up was one of the pioneers in using the Net Promoter Score to gather and analyze both quanitative and qualitative data through custom surveys.

We have worked with clients all over the country and across multiple sectors. We have also prepared and presented data on customer satisfaction to select members of Congress.

Whether you are looking for a one-time snapshot of what your customers are posting online or for a full-scale customer intelligence platform, we are here to see if you are Measuring Up.

Your customers have already spoken - let's turn that data into actionable steps.

FAQs

New Measuring Up helps you undrstand what your customers are really saying - and what to do next - using AI-powered analysis and simple, visual reports.

Ready to see what your customers are really saying?

Start with a Benchmark Report or contact us to explore all three options.